What I did on my summer holidays, Part II

Complaints about the Ryanair Girona incidents emailed to the Spanish Embassy, the  Spanish Tourist Office in Ireland, and the European Aviation Safety Agency.  Yesterday, the complaint is also sent by snailmail to Ryanair themselves, at Dublin Airport (only yesterday because I have no printer at home and was too busy on Monday).  A website is discovered which offers contact details for Ryanair people, so their Head of Customer Service and Head of Communications are emailed too.  Unfortunately, Gmail doesn’t offer delivery or read receipts.

So far:

  • The Embassy quickly get in touch saying they’ve referred my complaint to the Spanish Tourist Office;
  • The Spanish Tourist Office very quickly get back in touch to apologise, and  recommend complaining directly to Ryanair.  They also say they’ve referred my complaints to… the Spanish body responsible for aviation safety, whose name escapes me at the moment.
  • No acknowledgement or reply from EASA as yet.
  • No acknowledgement or reply from the people emailed in Ryanair as yet.

Watch this space…

Advertisements

One thought on “What I did on my summer holidays, Part II

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s